Terms of service

Scope

This website is managed by KIKI.KEFIR bv. When these terms refer to “we,” “us,” or “our,” we mean KIKI.KEFIR bv.

By visiting our website, placing an order, or using our services, you declare that you agree to these General Terms and Conditions. If you do not agree, we request that you do not use the website further.

These terms apply to every user of the website, regardless of whether you are only browsing, purchasing, or consulting information.

Use of the website

You agree to use our website and products only in a legal, honest, and respectful manner.

It is not permitted to use the website for misleading, harmful, disruptive, or unlawful purposes, nor to bypass systems, networks, or security.

In the event of violations, we reserve the right to immediately restrict or terminate access to our services.

Information and content

All information on this website is provided for general information. We strive for accuracy, but cannot guarantee that all content is always complete, error-free, or up to date.

KIKI.KEFIR reserves the right to change information, product descriptions, and content at any time without prior notice.

Products and availability

Our products are offered online while stocks last.

We reserve the right to change or discontinue products, prices, or compositions without prior notice.

Images are for illustration purposes and may differ slightly from the actual product.

Orders and payments

KIKI.KEFIR reserves the right to refuse or cancel orders in case of incorrect data, technical problems, or suspected misuse.

You are responsible for entering your details correctly and completely when placing an order.

Delivery and responsibility

We strive for correct and timely delivery, but cannot provide absolute guarantees regarding delivery times.

KIKI.KEFIR is not liable for delays caused by external parties such as transport services.

Intellectual property

All texts, images, logos, and content on this website are the property of KIKI.KEFIR or its partners and may not be copied or used without written permission.

External links

Our website may contain links to external websites. KIKI.KEFIR bears no responsibility for the content or operation of these websites.

Feedback and communication

All suggestions, ideas, or feedback you share with us may be freely used by KIKI.KEFIR without any obligation of compensation.

You declare that your submission does not infringe third-party rights.

Personal data

The processing of personal data is carried out according to our Privacy Policy.

Liability

KIKI.KEFIR is not liable for direct or indirect damage arising from the use of the website or products, except where required by law.

Our products are food products and do not make medical claims.

Force majeure

In the event of force majeure (such as outages, natural disasters, pandemics, transport problems), KIKI.KEFIR may temporarily suspend its obligations.

Termination

We may terminate access to the website or services in the event of violation of these terms.

Severability

If a provision proves invalid, the remaining provisions remain fully in force.

Entire agreement

These terms form the entire agreement between you and KIKI.KEFIR regarding the use of the website.

Applicable law

Only Belgian law applies to these terms.

Changes

KIKI.KEFIR reserves the right to amend these terms at any time. By continuing to use the website, you accept these changes.